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rybka

Terms of trade



PURCHASE ORDER

- Customer confirms his purchase order by sending a filled-in purchase order form.
- Purchase order form contains codes of items, their volume and if possible also
   names.
- Purchase order form can be delivered by fax or e-mail.

TERMS OF DELIVERY

- Usual delivery time is 2-5 working days.
- Items included in order form sent before Friday 12.00 will be usually delivered
   following Monday or Tuesday.
- Items included in order form sent before Monday 10.00 will be usually delivered
   following Thursday or Friday.

TRANSPORT

- Own transport
- Spedition company
- Buyer will be notified about the expected time of delivery on the day of despatch.

PRICE

- Prices of the items are based on valid pricelist.
- Individual discounts

TERMS OF PAYMENT

- Payment is set against the delivery in cash or by check.
- Tricenary maturity for regular partners

COMPLAINTS

- Buyer will check the delivered items after the delivery and will send eventual
   complaints by fax or e-mail to the seller within 24 hours after the delivery.
- Rules regarding complaints after the goods delivery:
   Damaged shipment (consignment)
- This regulation is to be used in case of dead, ill or in other way damaged animals.
- Buyer is entitled to refuse the goods acceptance in case of above mentioned
   defects.
- Appropriate discount will be included in next order.
   Shipment not according to order
- This regulation is to be used in case of shipment parametres different from the
   order (number of items, type of items, volume etc...).
- Buyer is entitled to decide whether he will accept the shipment with appropriate
   price adjustment, or whether he will refuse to accept the items differing from his
   order.
- All complaints are subject to Czech law.

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